Joss&Main Reviews

Joss&Main has an overall rating of 4.6 based on 8 reviews. Customer feedback on Joss&Main is mixed: Joss&Main reviewers highlight positive aspects like wide selection of stylish home decor, competitive pricing, easy-to-navigate website, excellent customer service, which strongly appeal to homeowners and renters looking for affordable and trendy furnishings. However, Joss&Main is often criticized for its long shipping times, occasional quality issues, limited product availability, customer service response delays.

4.6/5.0

8 reviews

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All Joss&Main Reviews (8)
manuel_Gonzalez98
May 26, 2026
"Nice little living room upgrade"
I ordered this coffee table i’m happy with it. It feels solid and the finish looks really nice in person. There was one tiny scratch on the edge, which was a little disappointing, but it’s not super noticeable. Small win for me: it finally makes my living room feel more put together. Overall, good quality and I’d still say it was worth it.
michael_Bonner70
April 22, 2026
"I don’t usually reach out to customer..."
I don’t usually reach out to customer service unless I really have to, but in this case I felt like the issue wasn’t something I could sort out on my own. Thankfully, they were really helpful and got it fixed without making it a hassle
GilbertMendez
February 28, 2026
"Easy return and refund came quick"
I ordered a rug from Joss & Main, but once it arrived, it was WAY too dark for my room. I was expecting the return to be a hassle since home stuff can be tricky, but it ended up being really easy.

The return label was simple to get, and I got updates after I shipped it back. My refund showed up a few days later with no back-and-forth calls or stress. I was REALLY happy with how smoothly they handled it.
Arletha.roscoe
February 25, 2026
"Pretty good deals if you wait for a sale"
I’ve ordered a few things from Joss & Main, and overall I’ve been happy with the value. Some stuff does feel a little pricey at full price, but when there’s a sale it feels worth it. The quality has been decent for what I paid, not perfect, but definitely better than some cheaper big box options I’ve tried. Shipping was straightforward too. I’d order again, but I’d probably wait for a discount.
hello_richard016
February 21, 2026
"Finally, a delivery that wasn’t a total mess"
I ordered a side table and, i was expecting the usual delivery nonsense where someone drops the ball and I’m left chasing updates. But this one actually showed up earlier than expected. The tracking was easy to follow, and shockingly, the box wasn’t beat up or dented like they usually manage to do. The delivery guy left it right by the door like he was supposed to. So yeah, smooth overall, but it’s ridiculous that this feels rare enough to mention. I’d order again.
michaelroberts3285
February 17, 2026
"Took a little while to put together but it looks nice"
The instructions were decent enough, not perfect but I figured it out, it definitely took me longer than I thought it would and I had to go back a couple times to check the steps, but once it was all assembled it looked really good so I’m happy with it
EarlBogdon
December 23, 2025
"Looked pretty much like the photos"
I ordered a side table from Joss & Main, and it was kinda exactly what I was expecting from the pictures online. The color, size, and finish all matched the photos and description, which I really appreciated. No weird surprises when it showed up, and it fit the spot I had measured for. Overall, I’m happy with it
Joss&Main Q&A

Where does j&m ship from?

I can't find any reviews on the william 74.5" sofa. it's so cheap! how is it?!

I'm considering buying the graham 76" sofa. do you have any reviews about it?

In the information for all of the j&m bedspreads, coverlets and duvet covers that i've looked at state that the items should be washed prior to use. can anyone tell me why? thank you.

Haven't ordered from joss and main but love looking at the wide variety of home furnishings. wondering about the quality of the products. it is easy to make things look high quality in photos. have been disappointed with online shopping for a number of items.

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